My experience is also that this is a pretty normal request. Another thing I found was that red tape was reduced signifcantly once I created some PTO letterhead and we started using more official looking documentation. When I was president, I even made business cards for myself and certain officers (simple to do these days with a computer and printer.)
Whether it was resolving an IRS dispute (we had one), finalizing a bingo license, changing bank accounts, etc. - it just went smoother and they took us more serioulsly when we took a more professional approach (letterhead, well crafted and signed documents).
If someone needs a copy of ours, just email me. But frankly, it's a simple matter for anyone who knows basic word processing to create letterhead or business cards. (Please don't put requests for copies in this thread, I may not see them or may not be at the right computer when I do.)
Definitely not unusual for it to be required, but I have found that banks vary in their enforcement of that requirement. Most of the ones I have dealt with have a space on the form where you list the new signers for you to fill in the date of the Board meeting where the change was approved.
I am a new PTO treasurer with no guidance. I went to the bank and changed the check signors to myself, the Pres. and VP. New information has been realized that we need to change the 3rd signor to one of the board advisors (last year's VP). The QUESTION is: The bank is saying I need to produce board minutes stating this. We also would like to open a savings account with our checking account and they are asking for board minutes for that as well.
Is this the norm? On the whole my bank has been great.
Thanks!