SORRY YOU ARE HAVING PROBLEMS-its a great program-chances are your school is the beneficary of the checks, NOT your PTA/PTO.Your coordinator should have access to the BT forum at the offical website, its the place she downloads submission forms from...ALL the contact info is there including a phone number-I've called them before and they are great and very helpful.Are you sure the BT's were submitted? We had a local school who has just realized their coordinator "lost" all their submissions for the last two years. You can go to www.boxtopsforeducation.com and find the number and call them yourself-they can look up your account and tell you when they received the submissions and when the checks were sent and to whom they were paid.

Debbieomi;136108 wrote: Hey Menlo, I'm the coordinator for our school's Cash for Trash also. I wonder how many of us on this board pull double, triple or more duty. :confused:

HI!!! I bet quite a few of us do.

There have been a few posts here about coordinators that didn't send in the box tops and let them expire - cheating the school out of funds. Hopefully, that isn't the case with your school.

I've also been a BoxTops coordinator for several years, and GM has always been helpful when there is a problem with a check, especially if you've gotten a receipt when you mail your BoxTops to them and you have copies of your submission sheets.
The only time I've received a postcard and no check was during a brief period when the check was being sent to the school instead of the PTA; I took the postcard to the book-keeper to verify she had received the funds.

It seems a little strange to me that your coordinator did not have the Box Tops contact information. It's right on their website!

I've been the coordinator at our school for several years and have always found the Box Tops staff to be extremely helpful.

Many thanks to all of you who responded with information. I don't know why our coordinator didn't have the contact information, but I have passed it on to her and now we should get it all resolved!
You all are wonderful!!