I am the facebook moderator for our elementary school.
I have not had any issues or problems. I manage it from my home and smart phone so I'm pretty responsive to it. We post event photos, post reminders about upcoming important dates and alert folks that changes have been made to our website.
I have not had any issues with negativity at all. If I did, I'd probably just remove the post, ask that parent to address concerns directly to an officer or principal and go from there. If it happened again, I'd probably ban the user - which you can do.
Haven't found a way to not let them post. Our PTO site has ALOT of our staff on it, and they always hit LIKE. Parents will say awesome job.
In addition to posting pictures after the events, I always post a huge thank you for the donations parents sent in.
With emails and facebook, I have been the working parent not seeing what I was sending things too. Now they can see what they helped with. When I ask for donations, when they respond they now say, "Don't forget to send us pictures." But we are in Junior High, so there isn't the Elementary drama but we have alot of working parents now.
I have a huge email group, but facebook reaches parents not signed up for PTO. When looking for donations especially, and even volunteers sometimes, who cares if they paid $5, we need the help. (Note, Volunteers still have to pass the school district background check)
I set up a facebook page for parents to see photos of decorations only, and remind people of events. All over the facebook and ever time I post, I ask parents to not ask questions on facebook to email me directly. Mostly because I only get on when I think of it. But we are in Junior High, and it hasn't been a problem.
Hi Sylvan Park! This is a great question and I think a lot of PTOs are working to figure this one out. You might want to take a look at this thread on the boards. It has some parents talking about establishing a code of conduct for social media. You might find a few good tips here.
Hello everyone! Has anyone created a FB policy for their PTO FB page? Sort of protects from hurt feelings, etc...and reserves right to "cancel" someone if they are being disrespectful, using page in appropriately, etc?