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Innisbrook Gift Wrap

8 years 10 months ago #169721 by girl
Replied by girl on topic RE: Innisbrook Gift Wrap
Innsibrook says they would end the back order items in 2-3 weeks and they send a letter saying those items cannot be delivered. Then our principal needs to find a way to get the money back. what are we supposed to say to the people who order, sorry? worst
8 years 10 months ago #169720 by girl
Replied by girl on topic RE: Innisbrook Gift Wrap
innisbrook doesn't even send back order items. worst company ever
14 years 7 months ago #153008 by Rockne
Replied by Rockne on topic Re:Innisbrook Gift Wrap
Hi Stacy -

Just to jump in for a second (and I admittedly don't know anything specific about your situation), there is definitely another way of viewing what you're describing besides "blackmail". Attempted compromise comes to mind.

Imagine if a car salesman offered to sell you a new Lexus for $1,000. I imagine that salesman would be let go. Would you expect to get your Lexus for $1000? Would that be fair to the dealer/owner?

Now, that's a crazy example, but i think it shows that there may be two sides to this story. If the Lexus sales rep had offered you free oil changes for a year (in writing) even though he wasn't authorized to, then he 10 still might get fired; but 2) you'd likely get your oil changes. I imagine your situation is somewhere inthe middle of that. 5% on a $30,000 sale is a lot of money. To both of you.

Innisbrook may feel they're owed the 5%. You feel you're getting jobbed. It's likely the sales rep who made the error.

So in an attempt to compromise, Innisbrook may be saying: "OK, we'll waive the 5% this year if you work with us again next year (allowing us to earn some more $$ to cover what we feel is a loss to us)." That doesn't sound like an unreasonable compromise, especially if your only argument is over that 5% and not the quality of the product or your fundraising success.

Like I said, I don't know the particulars here, but I do know (I used to be a fundraising rep) that PTOers sometimes don't see the other side of the equation in these situations. Thought I'd try to share an alternate possibility.

Tim

PTO Today Founder
14 years 7 months ago #153005 by Stacy Havens
Replied by Stacy Havens on topic DO NOT USE INNISBROOK!
We have had a very bad experience with Innisbrook! Their representative promised up 55% of sales but after she left the company they did not uphold their end of the bargain and even started sending collection notices to us. We have the documentation from their rep yet they still say that because she was an independent contractor they aren't liable for her agreements. They are now blackmailing us saying that they will absolve us of the so called "debt" IF we use them next year. I have tried to talk to them but their president said she would start the collection notices again if we don't use them. Not my idea of a company that I'd like to do business with.

I highly recommend that you do not use this company as they are unscrupulous and do not care about the organizations with which they do business.
19 years 8 months ago #89741 by Monica Miller
Replied by Monica Miller on topic RE: Innisbrook Gift Wrap
Can someone send me an update national list so that i can send donation lists out. This is my first time ever doing this. Our school is trying to raise $30,000 for a new playground and I thought about having a raffle and fun night with prizes and I need donations Please help. This email address is being protected from spambots. You need JavaScript enabled to view it.
19 years 8 months ago #89740 by mom2m&a
Replied by mom2m&a on topic RE: Innisbrook Gift Wrap
I do not believe they charge for shipping, although there may be a minimum order before you get free shipping.

There is a prize program for the kids. Everyone who sells something gets a prize. Last year the minimum prize was one of those stretchy, sticky fishes.
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