Unless New England has had a change of ownership, it was small and owned by 1 man. They were great for us, as they had many local merchants that GLScrip did not. NES was very small (1 girl in office) and had trouble keeping up with orders. During our "trial run" with a scrip program, the PTO Prez was so against it that I got really nervous about anything going wrong... so when NES wasn't coming through with one of our orders, I drove 40 miles to their office to pick the order up personally. And I really had to stay on their butts to get it finished. Other than that they were great.. but this was 2 years ago.
I NEVER had a problem with GLScrip. If they back-order anything, they let you know. If they mess up anything, they fix it right away. Their website is great for keeping coordinators up to date. I love GLScrip and am planning to start a scrip program in our new school.
You have to keep the program heavily advertised or people will forget. Everyone at our school who tried it, loved it. We had a large percentage of our purchasers from OUTSIDE the school.. as in grandparents, friends, etc. Our program was going great. The money comes in slow, but very regular. I think everyone should do scrip!! Just research the company first.. check out
www.ripoffreport.com
and do a "scrip" search on the PTO Today boards..